Platform
One network.Three product domains.
Deals, services and community finds work together end to end, across the shopper app and the merchant app — as one properly connected network, not a patchwork held together with hope.
The domains
Each one complete, not a placeholder.
Status is stated plainly. Live means it is fully built, fully working, and ready to use today — not a preview of something coming later.
Deals
LiveHelp businesses attract more walk-in customers with live, verified offers that shoppers can redeem instantly.
Merchants publish real, time-bound offers with live stock counts. A shopper claims one with a code and a QR, and the shop confirms it at the counter — so every redemption is a genuine walk-in.
Services
LiveConnect customers with trusted local service providers through enquiries, quotes, and bookings.
Browse listings or post what you need and get quotes back from nearby providers. Book a time slot, and once the job is done, you confirm it yourself — with a simple way to report a no-show.
Community
LiveBuild a neighbourhood-powered discovery network where great local finds become verified opportunities for everyone.
Neighbours post the good offers they spot, before any merchant has signed up. Posts are checked before they go live, and the ones that prove popular can be turned into official deals.
Two apps
Different people, different apps, one source of truth.
Both are mobile apps — everything a shopper or a business does happens there, not on a website. Both work off the same shared information, just showing each person only what their role needs to see.
Customers and deal scouts
Mobile appThe shopper app
Discovery, redemption, community participation, the Need Wizard, saved items, service requests, reviews, loyalty and notifications.
Businesses and their staff
Mobile appThe merchant app
Deal and service creation, store and staff management, QR verification, the lead and dispute inbox, self-serve analytics, subscriptions and campaigns.
There is no customer or merchant web application. This site is marketing only — it explains what the platform does and does not sign anyone in.
The network
Three sides, mutually dependent by design.
Shoppers
Find what is real, nearby and open right now.
- Distance-sorted feeds from your GPS or a chosen area
- QR and code redemption in store
- Plain-language search through the Need Wizard
- Disputes, refunds and verified-purchase reviews
- A public trust score on every merchant, deal and service
- Loyalty points, tiers and a rewards catalogue
In the shopper app
What you can actually do.
Need Wizard
Type "my TV isn't working" and get a tabbed answer across services, deals, stores and neighbourly advice — instead of guessing which tab to browse.
Live countdown
Every deal detail page shows the real remaining window, the real remaining stock, and the merchant's trust score.
Your redemptions
Active claims with their QR codes, receipts, dispute filing on completed ones, and a prompt to leave a review.
Service requests
Describe a job, attach photos, set a budget and a preferred slot. Providers quote. You accept, confirm completion, then review.
Community feed
Local and online tabs on the feed, plus your own dedicated My Posts hub — with a Top Contributors section and analytics on everything you publish.
Help that is actually staffed
A help centre with real answers to common questions, a support form with proper replies (not a bot), and a WhatsApp option where it is available.
In the merchant app
What a shop gets to run.
Dayparting
Run a lunch offer only at lunch. Set the days of the week and the hours within them.
Multi-store assignment
One deal, several outlets. Bulk import stores, deals and services from a spreadsheet.
Staff roles
Give owner, manager or staff access for specific stores. A counter employee can verify redemptions without ever seeing payouts.
Side-by-side tests
Try two versions of a deal's title, description or image, see which one people respond to, and switch to the winner. Included from the Plus plan up.
Merged inbox
Message threads and disputes in one queue, with a dedicated leads screen for tracking every incoming enquiry.
Connect your own tools
Set up your own webhooks in a few taps for a point-of-sale system or a CRM, or ask us for deeper API access if you need it. Either way, it stays in sync with your deals, redemptions and payouts — and you can disconnect it yourself, any time.
Next step
See it end to end.
The clearest way to understand the platform is to follow a single deal from a chalkboard to a confirmed sale.